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Edustation's blog > Business English - Letters & E-mails

Business English - Letters & E-mails

Added by Tomasz H. 24 March 2014 in category: English, Lexicon

Today we look at important phrases for writing letters and emails. Do you have that skill?

You probably know how important is to speak good English in an international working environment.

Here are some useful phrases and vocabulary for writing business letters and e-mails.



Dear Mr

Dear Ms

Dear Sir

Dear Madam

Dear Sir or Madam


I am contacting you for the following reason

I would be interested in receiving

We are writing to inform you that

I'm writing to enquire about

Previous contact

Thank you for contacting us

I reply to your request

With reference to our telephone conversation yesterday

Further to our meeting last Monday


Could you please send me

We would appreciate your immediate attention to this matter

Our company would be pleased to get

In addition, I would like to receive


We regret to inform you that

We would like to query the charges which seem unusually high

We are writing to express our dissatisfaction with

Bad/Good news

I'm afraid it would not be possible to

After careful consideration we have decided not to

I am delighted to inform you that

I am pleased to announce that


Please confirm receipt of our order

We are pleased to place an order with your company for

Your order will be processed as quickly as possible

We can guarantee you delivery before 27.03.2014

It will take about two weeks to process your order


Please send us your price list

We have pleasure in enclosing a detailed quotation

You will find enclosed our most recent price list


Please send payment as soon as possible

You will receive a credit note for the sum of

Our terms of payment are as follows

Enclosing documents

Please find enclosed

I'm enclosing

You will find enclosed

Future business & contact

We would be pleased to do business with your company

We look forward to a successful business relationship in the future

I would appreciate a reply at your earliest convenience

I look forward to meeting you on the 13.03.2014

We look forward to a successful working relationship in the future


For customers/clients:


Sincerely yours

Yours sincerely

For those you know:


More formal:

Yours faithfully

Do you have any thoughts, questions or suggestions? Have you spotted a mistake or you don't agree with something? Leave a comment :-)

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